Bradley House Care Home, Bradley Road, Grimsby, North East Lincolnshire, DN37 0AJ T: 01472 878373 F:01472 277548
They are all very experienced and have completed or are undertaking NVQ Level 3 qualifications.
In times of need people are provided with the support they require whether this be physical, psychological or emotional to help them cope with any change in circumstances. The staff are acutely aware that it is not only our residents who may need our support but also their relatives and friends.
All new staff have to undertake the twelve week induction program as defined by the Care Quality Commission, our regulatory authority.
All our staff are trained to the defined mandatory standards with most having more than the mandatory training. We encourage all our care staff to train to at least NVQ level 2.
Our staffing levels are closely monitored by the manager who always ensures we comply with our regulatory body.
We are very proud of our staff because, they get to know all our clients very well and are able to care for them in every way, encouraging, prompting, reassuring, listening and helping them where necessary with personal care, any problems and giving any other assistance that may be required.